Dr. Mettman’s Thirty-day Notice Letter

Amy K. Mettman, M.D., P.A.
Diplomate of the American Board of Otolaryngology

January 13, 2023

Notice to Patients:

I am writing to inform you that, on December 23, 2022, the office building located at 660
W. Southlake Blvd, Ste 100, Southlake, TX 76092 for ENT and Audiology Center of
Southlake (“Southlake ENT”) sustained extensive water damage due to a broken fire
sprinkler pipe. Given the extensive repairs that are needed, which are estimated to take
four to six months, the Southlake ENT office will not be re-opening at this location.

My first priority continues to be the well-being of our patients and staff, and continuity of
patient care is important to me and the rest of the Southlake ENT staff.

To ensure patient needs are addressed while the physical Southlake ENT office location remains closed:

  • Southlake ENT office staff are working remotely and established patients may be
    offered telemedicine appointments;
  • Established patients may be offered telemedicine appointments; and
  • We have confirmed that prescription refill requests can be submitted from your
    pharmacy.

While I am unable to schedule any new patients at this time, I will continue to be
available for urgent care or post-operative treatment for established patients by phone at (817) 416-9731.

Additionally, please be advised that as of February 13, 2023 I will no longer practice with
Southlake ENT. I will be relocating and merging my practice with Texas Ear, Nose &
Throat Specialists, L.L.P. (“Texas ENT”). The office locations and website for Texas
ENT are provided below:

 

Bedford, TX Office
1615 Hospital Pkwy, Suite #210
Bedford, TX 76022
817-835-9379

Grapevine, TX Office
1600 W College St, Suite #270
Grapevine, TX 76051
817-835-8720

Southlake, TX Office
2813 W Southlake Blvd, Suite #150
Southlake, TX 76092
817-835-9289

Flower Mound, TX Office
4320 Windsor Centre Trail, Suite #200
Flower Mound, TX 75028
972-779-6501

www.TexasENT.net

On February 13, 2023, medical records for existing patients will be transferred to Texas
ENT. As a reminder, your medical records are confidential, and a copy of your medical
records can be released to you or another physician with a signed authorization to release your records. Prior to February 13, 2023, authorization forms can be obtained upon email request to Southlake ENT at [email protected] or from www.SouthlakeENT.com and completed forms can be sent to Southlake ENT via fax to (817) 416-9751 or via email to [email protected]. Beginning on February 13, 2023, authorization forms can be obtained upon email request to Texas ENT
at [email protected], and completed forms can be sent to Texas ENT via fax to 817-355-4532 or via email to [email protected].

I would like to thank you for the trust you have had any over the years. Taking care of
patients is an honor and a privilege, and your health care is a priority for me. I understand you may seek medical care from another physician. However, if you wish to continue having me as your physician, please contact Texas ENT at (817) 952-5508 to schedule an appointment. To expedite the transfer of medical records for patients scheduling an appointment and please provide written authorization to have your medical records sent to the new practice.

Thank you for choosing me as your physician. I appreciate your patience during this difficult time.

Sincerely,

Amy K. Mettman, MD

SouthlakelogoNavy

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